Effective Spoken & Written English
(Includes Telephone & Email Etiquette)
“Communication -- the human connection -- is the key to
personal and career success.”
Paul J. Meyer
Paul J. Meyer
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English is indispensable today. In a converging world, it connects people across workplaces, communities, and locations. Research has shown that generally, employees are good at what they do. That's why they are hired, trained, retrained, and promoted. Their problems occur when they attempt to communicate their knowledge to others. They have had extensive training and experience in performing their jobs, but very little training in effectively presenting their ideas and communicating with others.
Many talented people miss out on opportunities for an exciting future because they cannot communicate effectively in English. With confidence in spoken & written English, one can seize these opportunities with confidence and ability. |
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The objective of the course is to aid learners to use the English language more effectively. The core objectives of the program are to enhance the participants' ability to frame simple and clear sentences, fine-tune their speaking & writing skills, increase their confidence to speak English at home & work and enable them to project their ideas and opinions effectively both while speaking & writing.
Benefits of the workshop
Training Methodology:
The session involves an amalgamation of training delivery techniques such as group discussions, lecture method, management games, experiential learning, audio-visuals, use of stories and anecdotes, self assessments, introspection, and other effective and innovative methods of learning.
Benefits of the workshop
- Understand the importance of effective communication in ones life
- Increased confidence to speak English in common day to day situations.
- Answer questions efficiently & effectively
- Awareness of etiquette while answering telephone calls at work
- Develop ability to speak to strangers and have extended conversations
- Express yourself effectively in front of peers, seniors & clients
- Awareness of common mistakes in written English; focus on simplicity & clarity
- Form a habit of learning new words to increase one’s English vocabulary
- Write basic Emails; Dos & Don’ts of email etiquette
- Ability to read & write English more effectively for day to day job requirements
Training Methodology:
The session involves an amalgamation of training delivery techniques such as group discussions, lecture method, management games, experiential learning, audio-visuals, use of stories and anecdotes, self assessments, introspection, and other effective and innovative methods of learning.
